HomeServe Reviews, New Boiler Cost & Installation Prices
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Key Parts to this guide
HomeServe Customer Reviews and Ratings
Which type of boilers do HomeServe install
How to get a new boiler installed by HomeServe
How can I pay for a boiler from HomeServe
HomeServe Boiler Prices and Costs
HomeServe Prices and Costs: Combi Boiler
HomeServe Prices and Costs: System Boiler
HomeServe Prices and Costs: Conventional Boiler
HomeServe Prices and Costs: Back Boiler to Combi Boiler
HomeServe Prices and Costs: Conventional Boiler to Combi Boiler
Launched in 1993, HomeServe specialises in all things home repair and home maintenance, offering their services on a nationwide scale. The company was founded by Richard Harpin and was later acquired by Brookfield Infrastructure Partners in 2022.
Based in Walsall, this company offers homeowners everything from heating services to home cover and plumbing and drainage. If you’re in need of a new boiler, HomeServe could certainly provide you with a suitable heating solution. Read on to find out more about HomeServe.
HomeServe Customer Reviews and Ratings
HomeServe have received a great deal of reviews for their heating products and services. On Trustpilot, they currently have 90,196 customer reviews in total, with a 5-Star “Excellent” score of 4.3/5. Their review score is based on 71% 5-stars, 12% 4 stars, 9% 1-star reviews. Customers praise the brand for their “good service” and “awesome engineers.”
| Review Score | Number of reviews | % of reviews |
|---|---|---|
| 5-star | 64,072 | 71% |
| 4-star | 11,104 | 12% |
| 3-star | 4,067 | 5% |
| 2-star | 2.822 | 3% |
| 1-star | 8,131 | 9% |
| Total | 90,196 | 100% |
correct and accurate as of 16-01-2023
Which type of boilers do HomeServe install
HomeServe are skilled in installing gas boilers into properties of all sizes. They offer a wide selection of combi, regular and system boilers from leading brands such as Worcester Bosch, Ideal and Vaillant. The installer also conducts professional back boiler replacements, removing the old back boiler and swapping it with a more modern combi system, or any boiler type you’d prefer. Additionally, HomeServe can provide you with a first-class system swap if you’d like to change the kind of boiler you have installed in your home.
Currently, HomeServe do not offer LPG, oil or electric boiler installations.
How to get a new boiler installed by HomeServe
Getting a new boiler with HomeServe is easy. Simply visit their online website and use their free online quote tool. The tool will ask you about the type of fuel you use to heat your home, the type of heating system you currently have, and when you’d like your new boiler to be fitted. If your heating system features a hot water tank, the quote will ask you about the number of radiators you have before allowing you to proceed with the rest of the process.
HomeServe New Boiler Quote

Next, you’ll be asked to enter your contact details and address. You’ll then be taken to a window displaying your personalised quote with a number of new boiler recommendations. You will be provided with a detailed description of each boiler system, along with the price of installation, including the full price and the cost of getting the boiler on finance. HomeServe offer finance packages such as 2 years’ interest free credit and 9.9% APR interest bearing credit.
In the next step of the quote process, you’ll be asked to select a date and time for your video call survey. HomeServe offers appointments at a range of times throughout the day to suit your schedule and specific needs. Choose the ideal date and time for your survey then confirm the appointment.
Once your video survey has been completed, you’ll be able to book your installation date and get your brand-new boiler installed.
How can I pay for a boiler from HomeServe
The good news is there are various ways to pay for your new boiler from HomeServe
HomeServe 0% Interest Free
0% APR options are available over 2 years, with an amazing no deposit option
HomeServe NO Deposit Finance
you could choose £0 deposit finance, so no upfront outlay!
Pay Monthly Boiler Finance HomeServe
as little as 9.9% APR available over 3, 5, 7 or 10 years
HomeServe Boiler Card Payment
You can use a debit or Credit card to make your boiler purcahse online
Latest HomeServe New Boiler Costs
HomeServe aim to offer homeowners affordable new boiler installations to ensure that they can heat their homes without breaking the bank. The cost of your HomeServe new boiler installation will be influenced by the brand, size and model of the system you select.
On average, a combi boiler swap with this installer costs £2,359 - £2,909. If you’re looking for a conventional boiler swap, you’re likely to be charged around £2,539 - £3,409. For system boiler swaps, prices range at approximately £2,539 - £3,409.
For more complicated installations, like back boiler to combi swaps, HomeServe typically charge approximately £3,609 - £4,159. A conventional boiler to combi installation is likely to cost around £3,609 - £4,159.
| Boiler Type | HomeServe New Boiler Cost |
|---|---|
| Combi | £2,359 to £2,909 |
| Conventional | £2,539 to £3,409 |
| System | £2,539 to £3,409 |
HomeServe New Combi Boiler Costs
If you’re looking for a combi boiler replacement, HomeServe could provide you with a first-class installation of the combi system you need. Combi boilers are highly efficient and a popular choice for many homeowners across the UK.
The cost of your new combi boiler installation will depend on the size of boiler your property requires. The boiler size will be influenced by the number of radiators you have in your home.
Below, we list the typically recommended boiler sizes for different types of properties and their estimated cost of installation with HomeServe.
· Properties with up to 10 radiators: 24-25kW combi boiler; prices from £2,359/ £30.50pm – £98.29pm
· Homes with 10-15 radiators: 28kW – 32kW combi boiler; prices from £2,599/ £33.60pm - £108.29pm
· Households with 15-20 radiators: 35kW – 40kW combi boiler. Get an installation price.
| Number of Radiators at your house | Brand | Model | Output | Warranty | Installed Price | Finance pay monthly (10 yr 9.9% APR) | Finance pay monthly (2yr 0% APR) |
|---|---|---|---|---|---|---|---|
| up to 10 | Worcester Bosch | Greenstar 4000 | 25kW | 5 years | £2,499 | £32.31 | £104.13 |
| up to 10 | Ideal | Logic C24 | 24kW | 5 years | £2,359 | £30.50 | £98.29 |
| up to 10 | Vaillant | ecoFIT Pure 825 | 25kW | 5 years | £2,709 | £35.02 | £112.88 |
| 10 - 15 | Worcester Bosch | Greenstar 4000 | 30kW | 5 years | £2,739 | £35.41 | £114.13 |
| 10 - 15 | Ideal | Logic C30 | 30kW | 5 years | £2,599 | £33.60 | £108.29 |
| 10 - 15 | Vaillant | ecoFIT Pure 830 | 30kW | 5 years | £2,909 | £37.61 | £121.21 |
Published instalation prices (combi swap, same location, horizontal flue), correct and accurate as of 09-01-2023
HomeServe New System Boiler Costs
In need of a system boiler replacement? HomeServe can offer you this service at an affordable price. System boilers are an excellent solution for homes that have a high demand for hot water.
Once again, the price of your system boiler installation will depend on the size of the boiler you require. This will be influenced by the number of radiators you have in your property. Here’s a list of the typical boiler sizes needed for different homes and the estimated price of installation with HomeServe.
· Properties with up to 10 radiators: 15-18kW system boiler; prices from £2,539/ £32.83pm - £105.79pm
· Households with 10-15 radiators: 24kW system boiler; prices from £2,679/£34.64pm - £111.63pm
· Homes with 15-20 radiators: 30kW+ system boiler; prices from £2,799/£36.19pm - £116.63pm
| Number of Radiators at your house | Brand | Model | Output | Warranty | Installed Price | Finance per month (10yr 9.9% APR) | Finance per month (2yr 0% APR) |
|---|---|---|---|---|---|---|---|
| up to 10 | Worcester Bosch | 12si | 12kW | 5 years | £2,639 | £34.12 | £109.96 |
| up to 10 | Ideal | Logic S12 | 12kW | 5 years | £2,539 | £32.83 | £105.79 |
| up to 10 | Vaillant | ecoFIT Pure 412 | 12kW | 5 years | £2,739 | £35.41 | £114.13 |
| up to 10 | Worcester Bosch | 18si | 18kW | 5 years | £2,799 | £36.19 | £116.63 |
| up to 10 | Ideal | Logic S18 | 18kW | 5 years | £2,639 | £34.12 | £109.96 |
| up to 10 | Vaillant | ecoFIT Pure 418 | 18kW | 5 years | £2,809 | £36.32 | £117.04 |
| 10 - 15 | Worcester Bosch | 24si | 24kW | 5 years | £2,869 | £37.09 | £119.54 |
| 10 - 15 | Ideal | Logic S24 | 24kW | 5 years | £2,679 | £34.64 | £111.63 |
| 10 - 15 | Vaillant | ecoFIT Pure 425 | 25kW | 5 years | £2,889 | £37.35 | £120.38 |
| 15 - 20 | Worcester Bosch | Greenstar 8000 Life | 30kW | 5 years | £3,239 | £41.88 | £134.96 |
| 15 - 20 | Ideal | Logic S30 | 30kW | 5 years | £2,799 | £36.19 | £116.63 |
| 15 - 20 | Vaillant | ecoFIT Pure 430 | 30kW | 5 years | £2,969 | £38.39 | £123.71 |
| 15 - 20 | Vaillant | ecoFIT Pure 435 | 35kW | 5 years | £3,409 | £44.07 | £142.04 |
Published instalation prices (system swap, same location, horizontal flue), correct and accurate as of 09-01-2023
HomeServe New Conventional Boiler Costs
Homeowners looking for a conventional boiler replacement can get an excellent deal with HomeServe. Conventional boilers are the traditional form of heating in the UK. These systems require a water tank and cylinder to provide central heating and hot water.
In order to find out how much your conventional boiler installation will cost, you’ll need to consider the number of radiators that are in your property. This will influence the boiler size needed and impact the overall cost of the replacement. Below, we list the usual boiler sizes needed for different homes and the estimated cost of installation with HomeServe.
· Households with up to 10 radiators: 15-18kW conventional boiler; prices from £2,539/£32.83pm - £105.79pm
· Properties with 10-15 radiators: 24kW conventional boiler; prices from £2,679/£34.64pm - £111.63pm
· Homes with 15-20 radiators: 30kW conventional boiler; prices from £2,799/£36.19pm - £116.63pm
| Number of Radiators at your house | Brand | Model | Output | Warranty | Installed Price | Finance per month (10yr 9.9% APR) | Finance per month (2yr 0% APR) |
|---|---|---|---|---|---|---|---|
| up to 10 | Worcester Bosch | 12ri | 12kW | 5 years | £2,639 | £34.12 | £109.96 |
| up to 10 | Ideal | Logic H12 | 12kW | 5 years | £2,539 | £32.83 | £105.79 |
| up to 10 | Vaillant | ecoFIT Pure 412 | 12kW | 5 years | £2,739 | £35.41 | £114.13 |
| up to 10 | Worcester Bosch | 18ri | 18kW | 5 years | £2,799 | £36.19 | £116.63 |
| up to 10 | Ideal | Logic H18 | 18kW | 5 years | £2,639 | £34.12 | £109.96 |
| up to 10 | Vaillant | ecoFIT Pure 418 | 18kW | 5 years | £2,809 | £36.32 | £117.04 |
| 10 - 15 | Worcester Bosch | 24ri | 24kW | 5 years | £2,869 | £37.09 | £119.54 |
| 10 - 15 | Ideal | Logic H24 | 24kW | 5 years | £2,679 | £34.64 | £111.63 |
| 10 - 15 | Vaillant | ecoFIT Pure 425 | 25kW | 5 years | £2,889 | £37.35 | £120.38 |
| 15 - 20 | Worcester Bosch | Greenstar 8000 Life | 30kW | 5 years | £3,239 | £41.88 | £134.96 |
| 15 - 20 | Ideal | Logic H30 | 30kW | 5 years | £2,799 | £36.19 | £116.63 |
| 15 - 20 | Vaillant | ecoFIT Pure 430 | 30kW | 5 years | £2,969 | £38.39 | £123.71 |
| 15 - 20 | Vaillant | ecoFIT Pure 435 | 35kW | 5 years | £3,409 | £44.07 | £142.04 |
Published instalation prices (conventional swap, same location, horizontal flue), correct and accurate as of 09-01-2023
HomeServe New Combi Boiler Costs to replace Back Boiler
Think it’s time to get rid of your old back boiler? A combi boiler could be the perfect replacement. A combi boiler is a more modern, efficient and easy to use solution. These systems can offer you a better quality of central heating and also help you lower your bills and carbon footprint.
HomeServe’s expert engineers are skilled in conducting back boiler to combi replacements. On average, this job could cost between £3,609 - £4,159 in total. If you access a finance package, prices can range from £39.29 - £148.71 per month. Replacing your old back boiler with a combi will be more expensive than a straight like-for-like system swap. This is due to the extra parts and labour that is required for the back boiler removal, as well as the consumables needed for moving the combi boiler to a suitable location.
| Number of Radiators at your house | Brand | Model | Output | Warranty | Installed Price | Finance pay monthly (10 yr 9.9% APR) | Finance pay monthly (2yr 0% APR) |
|---|---|---|---|---|---|---|---|
| up to 10 | Worcester Bosch | Greenstar 4000 | 25kW | 5 years | £3,749 | £41.10 | £132.46 |
| up to 10 | Ideal | Logic C24 | 24kW | 5 years | £3,609 | £39.29 | £126.63 |
| up to 10 | Vaillant | ecoFIT Pure 825 | 25kW | 5 years | £3,959 | £45.11 | £145.38 |
| 10 - 15 | Worcester Bosch | Greenstar 4000 | 30kW | 5 years | £3,989 | £42.39 | £136.63 |
| 10 - 15 | Ideal | Logic C30 | 30kW | 5 years | £3,849 | £40.58 | £130.79 |
| 10 - 15 | Vaillant | ecoFIT Pure 830 | 30kW | 5 years | £4,159 | £46.14 | £148.71 |
| 10 - 15 | Worcester Bosch | 8000 Life | 30kW | 10 | £4,085 |
Published instalation prices (back to combi swap, same location, horizontal flue), correct and accurate as of 09-01-2023.
HomeServe New Combi Boiler Cost to replace Conventional boiler
If you’d like to replace your conventional system with a more compact and efficient combi boiler, HomeServe can provide you with a suitable deal. Like the back boiler replacement, this is a job which requires additional parts and labour, so costs are likely to be higher.
On average, a conventional to combi swap with HomeServe can cost between £3,039 - £3,569 in total, or £39.29 - £148.71 on finance. The more expensive pricing is due to the need to remove the hot water tank and additional pipework, as well as the consumables required to place the combi boiler in a suitable spot in the home. Removing the conventional boiler alone can cost up to £780.
To get a new boiler with HomeServe, get a free quote today.
| Number of Radiators at your house | Brand | Model | Output | Warranty | Installed Price | Finance pay monthly (10 yr 9.9% APR) | Finance pay monthly (2yr 0% APR) | Conventional removal charge (included in intallation price) |
|---|---|---|---|---|---|---|---|---|
| up to 10 | Worcester Bosch | Greenstar 4000 | 25kW | 5 years | £3,179 | £41.10 | £132.46 | £680 |
| up to 10 | Ideal | Logic C24 | 24kW | 5 years | £3,039 | £39.29 | £126.63 | £680 |
| up to 10 | Vaillant | ecoFIT Pure 825 | 25kW | 5 years | £3,489 | £45.11 | £145.38 | £780 |
| 10 - 15 | Worcester Bosch | Greenstar 4000 | 30kW | 5 years | £3,279 | £42.39 | £136.63 | £540 |
| 10 - 15 | Ideal | Logic C30 | 30kW | 5 years | £3,139 | £40.58 | £130.79 | £540 |
| 10 - 15 | Vaillant | ecoFIT Pure 830 | 30kW | 5 years | £3,569 | £46.14 | £148.71 | £660 |
Published instalation prices (conventional to combi swap, same location, horizontal flue), correct and accurate as of 09-01-2023.
FAQs HomeServe
Do HomeServe have great reviews?
HomeServe have over 90,000 reviews on Trustpilot and a pretty decent Trust Score of 4.3 out of 5, giving them a rating of Excellent. A whopping 83% of their trustpilot reviews are either 5-star (71%) or 4-star (12%) showing, on the whole, they deliver on their customer promises.
How much is a new boiler from HomeServe?
New boiler installation from HomeServe starts at a reasonable £2,359 for a same location combi boiler swap job and builds from therre based on job type and complexity.
Can you buy a new boiler on Finance from HomeServe?
Yes HomeServe offer a very competitive two years interest free credit finance option as well as a 10 year 9.9% APR option. Both are subject to status.
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