Acorn Stairlifts

Acorn Stairlifts UK background

Acorn Stairlifts is a well-established stairlift manufacturer and installer based in West Yorkshire. A family-owned company, they were founded in 1992 and have over 30 years of experience in helping those with reduced mobility.

The company is recognised as the world's leading independent company that specialises in the manufacture and installation of stairlifts. Their founder, John Jakes, has been deemed as one of Yorkshire’s leading entrepreneurs. Acorn Stairlifts sells and installs a range of stairlifts across the UK and also internationally in areas such as the US, France, Italy, Germany, Australia and South Africa.



Acorn Stairlifts and Chairlifts

Acorn began its journey selling reconditioned stairlifts from other brands, before endeavouring to design and sell their own. They now install over 50,000 stairlifts each year and it is claimed that an Acorn Stairlift is installed every eight minutes, 365 days-a-year.

Want to find out more about Acorn Stairlifts? You’ve come to the right place. Continue reading to discover Acorn Stairlift reviews, their products and prices, and how you can get one of their excellent stairlifts installed into your property.

Acorn Stairlifts Reviews

Acorn Sairlift Reviews are materially better than all their competitors - they have over 4 times more 5 star reviews than Stannah Stairlifts.



Acorn Stairlifts has an “Excellent” 4.6/5 score on Trustpilot. This is based on over 5,990 customer reviews and shows that the company succeeds in providing excellent products and services. Their Trustpilot score is currently made up of 82% 5-stars, 11% 4-stars, 3% 3-stars, 1% 2-stars and 3% 1-star reviews.

Customers praise Acorn for their “top-notch” service and “trouble-free installation.”

Acorn have received a number of ratings and reviews for their products and services. To get a better idea on the company, it can help to look at Acorn Stairlift reviews and find out what customers have to say about them - see below for more detail.

Acorn Stairlift Cost

The cost of your Acorn Stairlift installation will depend on your personal requirements along with the configuration of your property’s staircase. When you get an Acorn Stairlift installed, it will be tailor-made to your needs and to the design of your home.

The following table displays the cost range of the different types of Acorn Stairlifts: 

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Acorn Stairlift Prices UK

Acorn manufacture various models of stairlift that cater for needs. The 130 straight stairlift starts from £2,000 with installation. For curved staircases Acorn produce the 180 curved stairlift, which is priced from £3,500. And for outdoor stairlift needs they produce a weaterproof version of the 130 priced from £2,500.

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How much are Acorn Stairlifts?

Acorn stairlift also offer a range of optional extras for your stairlift which obviously come with an additional cost. For added protection many people opt for an extended warranty which costs from £500. If the installation is more complicated due to obstructions then there are additional costs such as £150 for immovable furniture and £200 for a radiator in the way.

There are also optional extras available to personalise your stairlift to match your decor from £200 up to £1,500, and also the option to have a powered seat turn for ease of getting in and out. Theres a full list of Acron stairlif optional extra prices in the table below:

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Acorn 130 Straight Stairlift

Described as a straightforward solution for straight staircases, the Acorn 130 Straight Stairlift is designed to provide users with full use of their home. This stairlift is the direct descendent of the brand’s very first straight stairlift, the Acorn Superglide. Now with enhanced features and functions, as well as tried and tested technology, this stairlift is an excellent solution for those with reduced mobility

This lift will blend seamlessly into your home and features a smooth start and stop mechanism which allows you to glide effortlessly up and down the stairs. Its simple and intuitive controls make it easy for you to manoeuvre around your home as you wish. Plus, the slimline design and foldable features make it less obtrusive for those trying to get around the home the old-fashioned way.

An inertia seatbelt is fitted as standard for added safety, and the stairlift comes with a 12-month manufacturer guarantee. There’s also a folder footrest fitted for additional comfort. The straight stairlift options are available for narrow stairs and each fitting comes with a remote control, backup battery and diagnostic display.

Need your 130 Straight Stairlift installed quickly? No problem next day installation is often available.

Acorn 180 Curved Stairlift

An ideal solution for curved staircases, the Acorn 180 Curved Stairlift is a smooth, sleek and modern rail system designed to offer a comfortable and reliable method for getting around the home.

This advanced self-levelling carriage will carry you along the modular rail system and bring you to a soft stop at the end of the journey. Equipped with an ergonomic padded seat and folded footrest for extra comfort, users can enjoy the time they spend moving around their home with ease.

Just like the Straight Stairlift, this Curved Stairlift will fit seamlessly in your home with minimal obtrusion. Additionally, the stairlift features a seatbelt for added safety, along with a remote control, backup battery and diagnostic display. The backup battery is an effective feature which enables the stairlift to work even if a power cut occurs. So, you can rest easy knowing that you’ll still be able to get around your home even if you suddenly lose power.

You don’t have to worry about high running costs with this stairlift, as it is designed to be highly energy efficient. Next day installation is typically available and the stairlift comes with a 12-month guarantee.

Acorn 130 Outdoor Straight Stairlift

One of Acorn’s 130 Outdoor Stairlifts could be the perfect solution to boost mobility and accessibility in your outdoor space. Ideal for outdoor areas with a steep drive or difficult stairs, this stairlift can help those in need get around with ease.

Acorn’s outdoor stairlifts come with the same excellent features as the indoor lifts. However, the outdoor stairlift comes equipped with a weather resistant outdoor cover for added protection against the elements.

This stairlift is fitted to the steps instead of the wall and features a soft, ergonomic seat to offer additional comfort. No major structural work will need to be conducted to fit the lift. Also, for extra safety, the stairlift will stop automatically if an obstruction is ever in the way. Plus, the lift comes with two remote controls, so it can be called to the top or the bottom of the stairs on demand.

Like the other Acorn 130 Stairlifts, this outdoor lift comes with a 12-month manufacturer’s guarantee. Also, next day installation is available if you need the lift to be fitted as soon as possible.

Acorn Stairlifts Removal And Buyback Options

If you no longer need your Acorn Stairlift, it is recommended that you hire a qualified technician to conduct its removal. Acorn do not repurchase unwanted stairlifts, however, many customers choose to sell their used stairlift to others in need. Acorn have a resale scheme in place to help customers wanting to sell their stairlift privately. The company will survey the home of the potential buyer, then replace the rail and re-modify the stairlift if necessary. They’ll also remove and re-installing the stairlift.

Contact Acorn’s resale team on 0 808 223 4871 for more information.

How do you get an Acorn Stairlift Installed?

To get an Acorn Stairlift installed, you can either go through the company direct or use an authorised dealer. If you choose to go through the company, the first step is getting a survey carried out at your property, then you’ll be able to get a free, no-obligation quote.

One of Acorn’s experience surveyors will visit your home and conduct a survey to assess your mobility needs and discuss your options. They’ll measure and photograph your staircase in order to determine which Acorn Stairlift is best suited to your home and needs. They’ll also show you samples of the different stairlift rails available, as well as any remote controls and other key components.

Feel free to ask your surveyor any questions you have about the stairlifts and the installation process. All of Acorn’s stairlift surveyors are DBS checked, plus they always carry identity badges, so you can trust you’re in safe hands.

Both the survey and quote process are completely free of charge, and you are under no obligation to go ahead with the installation. The quote Acorn supplies you with is exactly what you’ll pay and it stays valid for up to 12 months.



Booking your Acorn Stairlift Installation

The next step is to book a date for your installation. Simply choose a date that best suits you and one of Acorn’s highly trained technicians will come and install your new stairlift. Often, next day installation is available, so you can get your new stairlift installed in no time. The installation process can take as little as one hour to complete; curved stairlifts tend to take slightly longer to install.

The company offers a Fast Track Next-Day Stairlift Installation service to offer customers a way of getting the stairlift they need installed quickly and efficiently with minimal fuss. FastTrack® is described as a unique modular stair rail system that is designed to fit the profile of almost any staircase. Not only are these stairlifts useful and practical, but they’re also appealing to the eye due to their lightweight yet durable aluminium design.

The Acorn FastTrack® system has won awards from the Insider Made in Yorkshire Awards. It also won the Innovation award at the Large Business Awards.



Acorn Stairlift Servicing and Repairs

With Acorn Stairlifts, your safety is always paramount. That’s why they created the StairSafe monitoring system to help monitor the activity of your Acorn Stairlift and give you added peace of mind. A module is fitted into your stairlift which monitors its location, journeys and usage. The information is sent to StairSafe HQ and you will be notified if an error should ever occur. This is a great way to enhance the safety of your stairlift, as you can set up mobile alerts, diagnostics monitoring and use the StairSafe portal for additional assistance.

To keep your Acorn Stairlift in the best condition, it’s recommended that you arrange for it to be serviced by a skilled stairlift technician every 12 months. This will help to keep your stairlift in tip-top shape for as long as possible and provide you with added peace of mind in knowing that it is reliable and safe to use. Every Acorn Stairlift comes with a 12-month warranty as standard, but you can get added protection with their 4-year Stairlift cover. This extended cover includes annual servicing, priority attention all year, and covers all costs of repair.

Why Choose Acorn Stairlfts?



Here are just a few reasons why you should choose an Acorn Stairlift:

·      Affordable and reliable with low running costs 

·      Ergonomic padded seat and headrest for added comfort

·      Stairlift fits quickly to stairs and not the wall 

·      No structural changes required to your property 

·      Slimline and folds away when not in use 

·      Optional hinged rail to eliminate any trips or hazards 

Acorn Stairlifts Contact Details

Acorn’s friendly advisors are on hand to assist you with any questions, complaints or concerns you may have about the stairlifts. To get in touch with their team, you can call their freephone number: 0808 223 4871.

For servicing and repair enquiries, you can reach their helpdesk 24 hours a day, 365 days a year: 0808 223 4933.

If you want to make a complaint about Acorn’s products or services, their customer relations team is available from Monday to Friday 9.00am to 5.00pm on 0800 0739 777. The team will work hard to resolve your issue and fix any problems with stairlifts. Complaints that are not resolved within one week are passed on to the Operations Manager.

You can also contact the Acorn team easily via the Acorn Club online hub. Simply sign into your account then select the green contact button located at the top righthand of your account to contact the support staff. This unique online customer portal allows you to access all your important documents, monitor your stairlift history, and troubleshoot minor issues.